How to Track a Lost iPhone?

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Losing your iPhone can be a stressful and worrisome experience. Fortunately, Apple offers a reliable solution called Find My that allows you to track your lost device and protect your sensitive data. In this guide, we will walk you through the steps to find your misplaced iPhone and safeguard your information effectively.

Check if Find My Is Enabled

Before you find yourself in a lost iPhone situation, it’s essential to ensure that Find My is activated on your device. This feature allows you to locate your iPhone in case of loss or theft. To check if Find My is enabled:

  • Go to Settings on your iPhone.
  • Tap on your Apple ID at the top of the screen.
  • Select “Find My.”
  • Ensure that “Find My iPhone” is turned on.


If Find My is not activated, don’t worry. You can enable it by following these simple steps:

  • Go to Settings.
  • Tap your Apple ID.
  • Choose “Find My.”
  • Toggle on “Find My iPhone.”

Locate Your Lost iPhone

In the unfortunate event of losing your iPhone, acting swiftly is crucial. To locate your lost device, there are two primary methods:

  • iCloud Website: Visit iCloud.com/find from a computer or another Apple device. Sign in with your Apple ID and select “Find My iPhone.” The map will display the location of your device if it’s online.

  • Find My App: If you own another Apple device, open the Find My app. Tap on the “Devices” tab and choose your lost iPhone from the list. The app will show the last known location of your device.

Mark Your Device as Lost

If you couldn’t find your iPhone using the above methods, it’s time to take precautionary measures. Marking your device as lost remotely will protect your personal information from falling into the wrong hands. Follow these steps:

  • Access the Find My app or website as mentioned in the previous section.
  • Select your lost iPhone from the list of devices.
  • Choose “Activate” under the “Mark As Lost” option.
  • Set a passcode to lock your device securely.
  • Display a custom message on your lost iPhone with your contact information.


Enabling “Mark As Lost” will also disable Apple Pay on your device, preventing any unauthorized transactions.

Contact the Police and Provide Serial Number

If you suspect that your iPhone was stolen, it’s crucial to involve the police. They may request the serial number of your device to assist with the investigation. To find the serial number:

  • Look on the original packaging of your iPhone.
  • Check your iPhone’s Settings: Go to Settings > General > About, and scroll down to find the serial number.

File a Theft and Loss Claim

If you have AppleCare+ with Theft and Loss coverage, you may be eligible for an iPhone replacement. File a claim following these steps:

  • Contact Apple Support or visit their website.
  • Provide necessary details and follow their instructions to initiate the claim process.

Erase Your Device Remotely

If you believe that your lost iPhone contains sensitive data and you couldn’t recover it using Find My, you can erase the device remotely. However, if your iPhone runs on iOS 15 or later, erasing it won’t affect its tracking. To erase your iPhone:

  • Access Find My via the app or website.
  • Choose your lost iPhone from the list of devices.
  • Select “Erase This Device” and confirm your action.


Remember, erasing your iPhone will remove all data, so ensure you have a backup.

Contact Your Wireless Network Provider

If your lost iPhone has mobile data capabilities, it’s essential to inform your wireless network provider about the situation. Request them to disable your account temporarily to prevent any unauthorized usage. Additionally, if your device is covered under their plan, file a claim for a replacement.

Remove Your Missing Device from Your Account

If you have AppleCare+ with Theft and Loss coverage and filed a claim, wait until your claim gets approved before removing the lost iPhone from Find My or your Apple ID. This step ensures a smoother process for your claim.

Frequently Asked Questions

Unfortunately, you won’t be able to track your lost iPhone if it’s turned off or has a dead battery. Find My relies on the device being connected to the internet and powered on.

Yes, Find My is available on all Apple devices, including iPhones, iPads, iPod touches, and Mac computers.

No, Find My can only be used to locate devices associated with your Apple ID. It’s not designed for locating other people’s lost devices.

Yes, you can use Find My to track your lost iPhone internationally, as long as the device is connected to the internet.


Losing an iPhone can be distressing, but thanks to Apple’s Find My app, there’s a way to track and secure your device. By enabling Find My, marking your device as lost, and taking timely actions, you can increase the chances of recovering your iPhone and protecting your data from falling into the wrong hands. Always remember to involve the police in case of theft and consider contacting your wireless network provider for further assistance.

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