At Gadget Club Witham, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when contacting us through our website, Facebook Lead Ads, or other communication channels.
Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Phone Number
- Device Information
- Repair Enquiry Details
- Any additional information you choose to provide
How We Use Your Information
We use your information to:
- Provide repair quotes
- Respond to your enquiries
- Arrange repair appointments
- Contact you regarding your repair request
- Improve our customer service
We only collect information that is necessary to provide our services.
Marketing
We will only contact you regarding your enquiry or repair request unless you have given us permission to receive promotional offers or updates.
You can opt out of marketing communications at any time.
Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with trusted service providers where necessary to operate our business or where required by law.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
Data Retention
We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where applicable
- Withdraw your consent at any time
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
Cookies
Our website may use cookies to improve your browsing experience, analyse website traffic, and enhance our services.
You can manage cookie preferences through your browser settings.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:
Gadget Club Witham
31 Newland Street
Witham, Essex CM8 2BD
Phone: 01376 513249
Email: info@gadgetclub.uk
Website: www.gadgetclub.uk
